Patient Service Representative - Cardiology - #2054321

Maine Medical Partners


Date: 07/12/2021
City: Scarborough, ME
Contract type: Full time
Maine Medical Partners
    Position Summary
      The patient service representative (PSR) will greet patients in a friendly and courteous manner, answer telephones, schedule appointments, and perform other overall general office duties as assigned. The PSR will also collect, verify, enter, and monitor patient data while complying with the federal, state and MaineHealth confidentiality policies
    Required Minimum Knowledge, Skills, and Abilities (KSAs)
    • Education: High school graduate or equivalent preferred
    • License/Certifications: N/A
    • Experience: Previous office experience with medical office experience helpful
    • Knowledge and skills in using office equipment
    • Knowledge of customer service concepts and techniques
    • Excellent organizational skills with the ability to accomplish multiple tasks
    • Excellent communication and interpersonal skills with the ability to communicate clearly in person and on the phone
    • Strong computer skills
    • Ability to read, understand and follow oral and written instructions
    • Ability to maintain confidentiality
    • Ability to work independently and as a team member with minimal direct supervision
    • Ability to maintain a professional manner even under stressful situations

Location: MaineHealth ยท P Cardiology - Scarborough
Schedule: Full Time, Day Shift, 40

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